Kevin Swingdoff Owner
The single greatest benefit is the quick resolution of any computing problems.
My company benefits from the prompt and professional services Emerald Technology Group delivers. From the set-up of the computer workstations to being able to call support to troubleshoot any problems that arise, down time is minimized.
For anyone deciding on an IT firm, Emerald has a friendly and helpful staff. They go out of their way to respond to any computing problem, big or small. They never make me feel dumb and are always so helpful in solving my problems.
Pacific Crest Bankruptcy
Dan Temmesfeld Director of Finance
I don’t have to guess if they have our organization’s best interests at heart.
Emerald Technology Group quickly got us up to speed with IT customer support and a much-needed modernized IT infrastructure. I was surprised at the amount of work they did on day 1 and definitely impressed after 2 weeks how much was accomplished. Emerald’s communication and customer service “soft skills” are on par with their excellent technical skills. I don’t have to guess if they have our organization’s best interests at heart. They do, in spades.
FOOD for Lane County
Dr. Kelli Rosen Owner
I can rest well knowing that my companies are safe and protected from cyber threats.
I can rest well knowing that my companies are safe as protected from cyber threats. I love that Emerald has the best and newest technologies, in both hardware and software, to give me the confidence to concentrate on other business issues. Emerald does not make me feel just like a “client.” I know just enough about computers to know when I have the best IT firm working to provide all my IT needs and wants!!
Cascade Animal Clinic
Betty Evans Regional Administrator
They are thorough, provide ongoing communication, and help with planning for the future, which has been monumental.
I truly enjoy working with Emerald Technology Group, their even temperament in times of crises has been so appreciated over the years. The preventive maintenance and oversight of our system has been beneficial. Emerald Technology Group stays up on the latest technology in the industry and has helped us troubleshoot and problem-solve workflow issues. They are thorough, provide ongoing communication, and help with planning for the future, which has been monumental. Their availability and fast response time has continued through all our years of service. I would highly recommend Emerald Technology Group if you are looking for top notch support.
Southern Valley, Adaugeo Healthcare Solutions
John Boettcher CFO
Emerald Technology Group supports our very complex, fast paced, continually evolving business.
We have a high level of confidence that Emerald Technology Group understands our business and how our employees do their jobs. They are very aware of how our management team approaches running our business and have a much broader and deeper technical knowledge than most IT firms. Their employees are more relatable to our employees and as a result provide better service.
We have employed Emerald to service a very complex, fast paced, continually evolving business.They have always taken great care of us.
Olsson Industrial Electric
Sandra Frese Office Manager
They have our best interest in mind.
We are especially grateful for having one person assigned to our account from Emerald. He knows us and is familiar with our staff, software programs and office layout. It’s nice to know when we call for help, he will take care of it.
Emerald is honest, and trustworthy. They aren’t just looking to sell us something, they always have our best interest in mind. Their response times are excellent, and they are friendly and professional. We haven’t second guessed our decision to hire them once.
Aesthetic Surgical Arts
Cindy Kirchmeier Office Manager
Emerald Technology Group has increased the security of our network, giving us peace of mind.
The knowledge and experience of Emerald Technology Group in the medical field has elevated our efficiency and security level far beyond our previous systems. They have always been available whenever we have needed them. We are confident that the privacy of our patients and the safety of our data is truly their top priority. Knowing that there are systems in place to keep our business safe gives us peace of mind.
North Eugene Family Dental
Gretchen Dubie Executive Director
They are professional, responsive, and very knowledgeable.
Emerald Technology Group has been very attentive to our needs. They have helped us maximize our IT use and get it on a more predictable depreciation and replacement schedule, while maintaining inventory and hardware needs. Emerald responds to us in a timely way and are transparent in costs and communication. You will not regret your choice. They are professional, responsive, and very knowledgeable.
Oregon Supported Living Program
Scott Sorensen Director of Information Systems
They have a personal commitment to good service and making things right.
Emerald Technology Group is our trusted IT resource that cares about our organization. They have a personal commitment to good service and making things right. If you want to have a dependable firm helping you get through issues, Emerald Technology Group would be an ideal choice.
Holt International Children’s Services
Ron Riddle Chief Executive Officer
I would say any business is making a mistake if they at least do not try Emerald.
Emerald Technology group provides Personal and Professional service. They know our business and how important it is to keep us running. Emerald has created and robust environment for us to work in that provides us very little down time. They keep our systems up to date and running. I would say any business is making a mistake if they at least do not try Emerald.
Leavitt’s Freight Service
Trisha Peterson General Manager
They can do the majority of the work on a remote basis which is extremely helpful.
The ability to reach a resource at Emerald Technology Group, and know that they are there for myself and my company, has us confident that our issues will be resolved just as fast as humanly possible.
We struggled with other companies in figuring out how to get all our platforms to work together cohesively. ETG has a highly intelligent staff that can overcome even the most complex systems. Not to mention that they can do the majority of the work on a remote basis which is extremely helpful.
With all the years that I have under my belt working with Emerald, I strongly encourage other companies to give them a try. They are passionate about what they do, care about their customers and work diligently to set you up for success. Not to mention, they are fantastic people!
Associated Heating & Air Conditioning, Inc.
Deane Lange Projects Manager
If something needs to be taken care of, it gets done.
The staff at Emerald Technology Group are experts, are prompt to respond, and work as a team!!! If something needs to be taken care of, it gets done. ETG communicates VERY WELL. I can TRUST that my problems will be taken care. When we were deciding what changes needed to be made to our work computers, they were very patient, offered great advice and information to help us make good decisions.
YA-PO-AH TERRACE Retirement Apartments
Itzik Shlesinger Partner
Emerald Technology Group personalizes their services to meet our needs.
It has always been clear that Emerald Technology Group is genuinely interested in understanding our practice’s unique computing systems and needs so that they can develop efficient, proactive and customized solutions. They understand the importance of protecting our current systems while laying the foundation for gradual upgrades and improved functionality and security.
In today’s day and age, it is imperative to associate with a technology company that understands your company’s needs and goals. Emerald Technology Group is a highly professional, proactive and proficient company. They are experts in their field and are always respectful of your time and working environment as a client. They are trustworthy, care about your business and want to help you succeed. I definitely sleep better at night knowing I can rely on Emerald Technology Group to protect and support my business.
Shlesinger & deVilleneuve Attorneys P.C.
Stacey Smith Owner
Emerald Technology delivers prompt, courteous, reliable, cost-effective & expert IT services.
Emerald Technology delivers prompt, courteous, reliable, cost-effective & expert IT services. In my paperless operation, I have a heavy reliance on technology, so my IT support is critical to the success of my business. Thanks to Emerald’s expert assistance and guidance in setting up the technology aspects of my business, I have rarely had issues, but on the few occasions when I have, they were there.
These guys know what they are doing, they have proven that they possess the knowledge and expertise to tackle and solve the issue-at-hand; and on the rare occasion when they don’t have the answer(s) right off-the-cuff, they bring their swift & efficient research skills to bear. I love working with them, they are my IT angels!
Stacey Smith Law