Building a Strong Partnership
Our long-standing relationship with Heceta Water People’s Utility District (Heceta) is built on collaboration, trust, and a shared commitment to reliable service. When the district began construction on a new facility, they turned to us as their strategic technology partner. We developed a comprehensive plan to ensure continuity, efficiency, and zero disruption to their daily operations during the transition.
Maintaining Service During Construction
To keep Heceta fully operational, we relocated their team into a temporary job trailer outfitted with all necessary technology. This allowed staff to stay focused on customer service while we managed the technical challenges behind the scenes. Working closely with contractors and Heceta leadership, we engineered a future-proof technology strategy for the new building—one that aligned with their long-term goals and operational needs.
Delivering Advanced Infrastructure
As construction progressed, we deployed a complete technology upgrade. This included establishing a fiber connection between the plant and the new building, installing all-new computers, and implementing a modern, secure network featuring enterprise-grade switches, wireless access points, and a redesigned rack system. To enhance communication and collaboration, we integrated a state-of-the-art Logitech video conferencing system with ceiling-mounted microphones and an AI-powered camera, providing crystal-clear audio and video for both internal and external meetings.
Ensuring a Seamless Transition
When the new facility was ready, we executed a carefully planned migration of all technology back into the building, achieving the transition with minimal downtime and no impact on day-to-day operations. Our attention to detail ensured every system was tested, live, and fully functional from day one. This smooth handoff reflects our commitment to delivering reliable, future-ready solutions that enable Heceta to serve its community with confidence.
Summary
Emerald Technology Group partnered with Heceta from the earliest planning stages through final move-in to deliver a modern, secure, and resilient technology environment. By maintaining uninterrupted service during construction and deploying a fully upgraded infrastructure, we ensured the district’s new facility is equipped to support operations for years to come. This project reflects our commitment to helping organizations succeed through relationship-driven business technology solutions—supporting Heceta with the reliability, trust, and partnership they depend on to serve their community.
