IT that works for you

Started in 2005, Emerald Technology Group is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Lane County. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on Emerald Technology Group for complete IT services and support:

  • 65 Years of Experience. We are a small business focused on servicing other small business. Our technicians and engineers have over 65 years of combined experience in Corporate IT. (40 years in healthcare).
  • Dedicated Technical Concierge. Businesses sometimes need direct access to a dedicated technician. Someone who really knows their business. We can pair your business with one of our technicians to work with your organization specifically.
  • No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!
  • We Won’t Hold You Hostage. Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their clients “hostage” to scare them away from hiring someone else. This is both unethical and unprofessional. As a client of ours, we’ll provide you with access to all documentation of your network and all the resources, software licenses, passwords, hardware, etc., in simple terms so YOU can understand it. We keep our clients by delivering exceptional service — not by keeping them in the dark.
  • 24/7/365 Monitoring. Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
  • 100% Local Team in Springfield Oregon. We do not outsource any of our support, sales, or management. Every employee you speak with lives, works, and participates in your community!

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Emerald Technology Group is here to team up with you and your company for expert support.